3777 Privacy Policy

1 Introduction

3777 ("3777", "we", "us", "our") operates the online casino and sports betting platform accessible at 3777.lol. This Privacy Policy ("Policy") describes how we collect, use, store, share, and protect personal data belonging to players and visitors ("you", "your") who access or use the 3777 platform.

By registering an account or continuing to use the 3777 platform, you confirm that you have read and understood this Policy and consent to the processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions and Responsible Gaming policy, both of which are incorporated by reference.

We take our data protection obligations seriously. 3777 is committed to handling your personal information with integrity, transparency, and appropriate security measures at all times.

2 Data We Collect

3777 collects several categories of personal data in the course of providing our services. The specific data collected depends on how you interact with the platform:

2.1 Registration & Account Data

• Full legal name
• Date of birth
• Email address
• Mobile phone number
• Residential address (including district and division in Bangladesh)
• Username and encrypted password

2.2 Identity Verification (KYC) Data

• Government-issued photo ID (National ID card, passport, or driving licence)
• Proof of address documents (utility bill, bank statement)
• Selfie or liveness verification image (where required)
• Source of funds documentation (where requested for enhanced due diligence)

2.3 Financial & Transaction Data

• Deposit and withdrawal amounts and dates
• Payment method identifiers (e.g., last four digits of a card, mobile banking account reference)
• Transaction reference numbers
• Account balance history

2.4 Usage & Behavioural Data

• Games played, bet amounts, and wager history
• Session duration and login timestamps
• Responsible gaming tool usage (deposit limits set, self-exclusion history)
• Bonus and promotion participation records

2.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Referral source and landing page
• Cookie identifiers and session tokens

2.6 Communications Data

• Support tickets, live chat transcripts, and email correspondence with our team
• Survey responses and feedback submissions

3 How We Collect Data

3777 collects personal data through the following means:

• Directly from you — when you complete the registration form, submit KYC documents, make a deposit or withdrawal, contact our support team, or respond to a survey.
• Automatically — through cookies, session tracking technologies, and server logs that record technical and behavioural data each time you interact with the 3777 platform.
• From third-party service providers — identity verification agencies that process KYC checks on our behalf, payment processors (including bKash, Nagad, and Rocket gateway providers), and fraud detection services may share data with us as part of their contracted services.

We do not purchase data from data brokers or compile profiles from social media platforms without your explicit consent.

4 How We Use Your Data

3777 uses collected personal data for the following purposes:

Purpose	Data Categories Used
Account creation and management	Registration data, device data
Identity and age verification (KYC)	KYC data, registration data
Processing deposits and withdrawals	Financial data, registration data
Fraud prevention and security monitoring	Technical data, financial data, usage data
Responsible gaming compliance	Usage data, registration data, communications data
Customer support and dispute resolution	Communications data, account data, financial data
Platform improvement and analytics	Usage data, technical data (aggregated and anonymised)
Legal and regulatory compliance	All categories as required by applicable obligations
Sending transactional communications (e.g., deposit confirmations)	Registration data, financial data

3777 does not use personal data for automated decision-making that produces legal or similarly significant effects on players without the involvement of a human reviewer.

5 Legal Basis for Processing

3777 processes personal data on one or more of the following legal bases, depending on the processing activity:

• Contractual necessity: Processing required to fulfil our obligations to you under the Terms & Conditions, including account management, payment processing, and support.
• Legitimate interests: Processing carried out to protect the platform against fraud, prevent money laundering, improve service quality, and ensure platform security — provided these interests are not overridden by your rights and interests.
• Legal obligation: Processing required to comply with anti-money laundering obligations, identity verification requirements, and any lawful order from a competent authority.
• Consent: Where we rely on your consent (for example, for non-essential cookies or optional marketing communications), you have the right to withdraw consent at any time without affecting the lawfulness of prior processing.

6 Data Sharing & Disclosure

3777 does not sell personal data to third parties. We may share your data in the following limited circumstances:

• Payment processors: Financial transaction data is shared with payment gateway providers — including mobile banking operators such as bKash, Nagad, and Rocket, and card networks such as Visa and Mastercard — solely to process your requested transactions.
• Identity verification providers: KYC documents and identity data may be shared with contracted third-party verification agencies to carry out age and identity checks on our behalf. These providers are bound by strict data processing agreements.
• Fraud prevention and security services: Technical and transaction data may be shared with fraud detection partners to identify and prevent unauthorised access and financial crime.
• Legal and regulatory authorities: Where required by a valid legal obligation, court order, or regulatory directive, 3777 will disclose personal data to the relevant authority. We will notify affected players where we are legally permitted to do so.
• Corporate transactions: In the event of a merger, acquisition, or sale of all or part of 3777's operations, personal data may be transferred as part of that transaction, subject to equivalent privacy protections being maintained.

All third parties who process personal data on behalf of 3777 are required to maintain appropriate technical and organisational security measures and may only use the data for the specific purpose for which it was shared.

7 Payment Data & Mobile Banking

Given that a significant proportion of 3777 players in Bangladesh use mobile financial services such as bKash, Nagad, and Rocket for deposits and withdrawals, we want to be transparent about how payment data is handled:

• 3777 does not store your full mobile banking PIN, wallet password, or OTP (one-time password) at any point in the transaction process.
• Payment transactions are processed via encrypted API integrations with licensed mobile financial service providers. The handshake between your mobile banking app and 3777 is secured using TLS encryption.
• Transaction reference numbers and amounts are retained in our records for reconciliation, audit, and dispute resolution purposes. These records are stored in encrypted form.
• If you believe an unauthorised transaction has been made from your 3777 account, contact our support team immediately at [email protected] and we will investigate without delay.

8 Cookies & Tracking Technologies

3777 uses cookies and similar technologies to operate the platform effectively. The following categories of cookies are in use:

• Strictly necessary cookies: Essential for the platform to function. These enable user authentication, session management, and security features. They cannot be disabled without impairing platform functionality.
• Functional cookies: Store your preferences, such as language settings, display options, and responsible gaming tool configurations, so you do not need to reset them on every visit.
• Analytics cookies: Collect aggregated, anonymised data about how players navigate the 3777 platform. This information helps us identify areas for improvement. Individual players are not identified through this data.
• Security cookies: Used to detect and prevent fraudulent login attempts, bot activity, and suspicious session behaviour.

3777 does not use third-party advertising cookies or retargeting pixels. You may manage cookie preferences through your browser settings, though disabling strictly necessary cookies will impair your ability to use the platform.

9 Data Retention

3777 retains personal data for as long as is necessary for the purposes for which it was collected, or as required by our legal and operational obligations. The following general retention periods apply:

• Active account data: Retained for the duration of your account relationship with 3777, plus a period of up to 5 years following account closure, to satisfy anti-money laundering record-keeping obligations.
• KYC documents: Retained for a minimum of 5 years from the date of the last transaction or account closure, in accordance with standard financial compliance practice.
• Financial transaction records: Retained for a minimum of 5 years to support audit, reconciliation, and dispute resolution.
• Support communications: Retained for 2 years from the date of the last communication, unless a longer period is required for ongoing dispute resolution.
• Anonymised analytics data: May be retained indefinitely in aggregated form, as it no longer constitutes personal data.

When personal data is no longer required, 3777 will securely delete or anonymise it in accordance with our internal data disposal procedures.

10 Data Security

3777 implements a layered approach to data security to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Security measures in place include:

• SSL/TLS encryption for all data in transit between your device and our servers
• At-rest encryption for stored personal data and financial records
• Access controls — internal access to personal data is restricted to authorised personnel on a need-to-know basis
• Regular security audits and vulnerability assessments of platform infrastructure
• Two-factor authentication options for player accounts to reduce the risk of unauthorised access
• Fraud detection systems that monitor for anomalous login activity and suspicious transaction patterns in real time

While 3777 takes all reasonable precautions, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to player rights, we will take immediate remedial action and notify affected players without undue delay.

11 Your Rights

As a player on the 3777 platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]:

• Right of access: You may request a copy of the personal data 3777 holds about you at any time.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it promptly.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: You may request that we limit the processing of your data in certain circumstances, such as while a correction request is being assessed.
• Right to data portability: Where technically feasible and applicable, you may request your personal data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
• Right to object: You may object to processing of your personal data carried out on the basis of legitimate interests, where your individual circumstances warrant it.

3777 aims to respond to all data rights requests within 30 days. In complex cases, this period may be extended by a further 30 days, and we will notify you of any extension.

12 Children's Privacy

The 3777 platform is strictly intended for adults aged 18 years and above. We do not knowingly collect, process, or retain personal data belonging to persons under the age of 18. Age verification is a mandatory step in our registration and KYC process.

If we discover or are notified that a minor has provided personal data to 3777 and registered an account, we will immediately close the account, delete the associated personal data, and return any deposits made in accordance with our Responsible Gaming policy. If you believe a minor has accessed the 3777 platform, please notify us immediately at [email protected].

13 Third-Party Links

The 3777 platform may contain references to third-party services such as payment providers. While we take care to work only with reputable partners, 3777 is not responsible for the privacy practices or content of any third-party service. Once you leave the 3777.lol platform, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party services you access.

14 Amendments to This Policy

3777 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal obligations, or platform features. When material changes are made, we will notify registered players via their registered email address or by displaying a prominent notice on the platform prior to the changes taking effect.

The effective date of the current version of this Policy is stated at the top of this page. Your continued use of the 3777 platform after the effective date of any amendment constitutes your acknowledgement of the updated Policy.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 3777 handles your personal data, please contact our support team:

• Email: [email protected]
• Support hours: 24 hours a day, 7 days a week
• Response time: We aim to acknowledge all privacy-related enquiries within 48 hours and resolve them within 30 days (Bangladesh Standard Time, UTC+6)

For data erasure requests, account closure, or self-exclusion enquiries, please also visit our Responsible Gaming page.